retail industry

UBS analysts published research arguing that AI shopping agents could significantly reshape hardline, broadline and food retail. The report examines how automated assistants that search, compare and purchase on behalf of consumers may alter how customers find products, shift pricing power and change the role of retailers' websites and brands in the buying process.

The central banks of Hong Kong and Indonesia are deepening cooperation on cross-border QR code payments, aiming to make retail payments between the two economies faster and more interconnected. The move fits a broader regional push, led by Southeast Asian regulators, to link national payment systems and reduce reliance on traditional correspondent banking channels for everyday transactions.

Kroger is trialing a significant change to its store opening hours for customers. The grocery chain is among the largest supermarket operators in the United States, so any adjustment to when stores open and close could affect millions of shoppers' routines. Details of which regions are affected and whether the change could roll out nationwide were not provided.

Zalando's Partner Day event centered on artificial intelligence in online fashion, examining both the opportunities and the limits of the technology for e-commerce. Discussions reportedly covered what AI can and cannot do for the fashion retail business, drawing attention from industry watchers tracking how major European platforms adopt AI tools.

Retailers are being drawn into a rapid and turbulent shift toward humanoid robots, with the technology moving from experiment to storefront operations. Industry commentary points to a bumpy transition as stores weigh automation of stocking, customer service and warehouse work against high costs, immature hardware and uncertain returns.

Retailers are increasingly turning to AI-powered shelf technology, with Modern Retail reporting on the growing adoption of automated shelf monitoring and inventory systems. The trend points to bricks-and-mortar stores using sensors and computer vision to track stock levels, pricing and product placement in real time, as chains look to cut waste and compete with the efficiency of e-commerce operations.