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Bill Demchak

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    PNC CEO says agent-only banking transactions will never happen▼PNC CEO: Agent-only transactions ‘will never happen’ The Pittsburgh-based regional bank has made big bets on # AI internMmastodonBusinessBanking11 d ago

    PNC chief executive Bill Demchak says fully autonomous AI agents conducting banking transactions on customers' behalf will never happen, warning they could mess with people's lives. The Pittsburgh-based regional bank has invested heavily in AI internally, but Demchak draws a firm line at letting agents transact autonomously. His comments add a banking industry voice to the debate over how much financial decision-making should be handed to AI systems.