Blue Cross Blue Shield

A Blue Cross Blue Shield analysis found that AI tools used by hospitals when submitting insurance claims added $942 million to US healthcare costs over two years. The study recorded a sharp rise in patients being documented with complex conditions, without evidence of a corresponding change in their actual health, suggesting the tools may be inflating billing codes and driving up claim costs.

Blue Cross Blue Shield reports that hospitals' use of AI tools drove an additional $942 million in healthcare spending over a two-year period. The insurer attributes part of the recent rise in healthcare costs to hospitals adopting AI in their operations, a finding likely to fuel debate about whether AI in medicine is lowering or raising costs.