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    Salesforce acquires AI research startup Listen Labs▼Salesforce buys AI customer research startup Listen Labs✉newsBusinessStartups2 h ago

    Salesforce has acquired Listen Labs, a startup that uses artificial intelligence to conduct customer research. The deal, reported by MarTech, strengthens Salesforce's AI offering for understanding customer feedback at scale. It is the latest in a series of acquisitions by Salesforce as it pushes deeper into AI-powered tools for sales and service teams.