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Chick-fil-A says it intends to remain a family-controlled company even as it pushes a major expansion across the United States and into international markets. The fast-food chain, one of America's largest, is weighing how to fund growth without selling out to outside investors, a stance that stands out in an industry dominated by public companies and private-equity deals.

Chick-fil-A says it has no plans to use artificial intelligence for taking drive-thru orders, even as other fast-food chains move to adopt the technology at their windows. The decision sets the chain apart from competitors betting on automated ordering to cut costs and speed up service, and raises questions about whether a human touch will prove a competitive advantage or a costly delay.