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Mmastodon BusinessRetail first seen 7 h ago, last 57 min ago, peak #6

Chinese supermarket chain Pangdonglai draws attention for customer-first model

Original: My sister told me about this # retail success story of this local grocery supermarket in # China : # pangdonglai It's em

Pangdonglai, a regional grocery supermarket chain in China, is being highlighted as a standout retail success story. The company is known for putting employees and customers first, and its stores attract such large crowds that locals reportedly wait in lines comparable to European passport control just to get inside. Observers are pointing to it as a model of how service-focused retail can thrive.

Why now: Its employee- and customer-focused business model is being praised as a rare retail success story in China.

PangdonglaiChina

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