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Watchdog investigates Capita over civil service pension delays

Original: capita civil service pension scheme delays

Capita, the outsourcing firm that administers the UK civil service pension scheme, is facing a regulatory investigation over significant delays to pension payments and record-keeping affecting scheme members. The Times reports that the watchdog is examining the company's role in what has been described as a pension crisis, leaving many retired and current civil servants waiting for payments or accurate information about their entitlements.

Why now: A regulatory probe into a major outsourcing firm amid reports of pensioners facing payment delays is attracting fresh attention.

CapitaUK Civil ServiceThe Times

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