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Managing AI Model Changes in Technology Agreements

Original: Same Service, Different Model: Managing AI Model Changes in Technology Agreements

Law firm Morgan Lewis has published guidance on handling AI model changes in technology agreements. The piece addresses a growing contracting problem: providers regularly update or swap the underlying AI models behind a service, which can alter performance, compliance and risk without changing the service name. It suggests how customers and vendors can draft change-management, notice and rollback terms to keep service levels and obligations stable when the model underneath is replaced or retrained.

Why now: Businesses are rethinking their AI contracts as vendors frequently change underlying models, creating uncertainty about service quality and legal exposure.

Morgan LewisAI service providers

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