✉news TechnologySoftware first seen 2 d ago, last 2 d ago, peak #37
Libraries urged to design programs around patron experience
Original: Intentional Programming Rooted in Patron Experience
The American Library Association is promoting a programming approach for libraries that puts the patron experience at the center of planning. The idea is that library events and services should be designed intentionally, based on what visitors actually need and how they use the library, rather than offered by habit. The message is aimed at library staff looking to make their offerings more relevant and user-focused.
Why now: Library professionals are looking for guidance on making programs more relevant to their communities.
Evidence
- Intentional Programming Rooted in Patron Experience · American Library Association
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