Yhn first seen 22 h ago, last 1 h ago, peak #2
NYC's "Click to Cancel" rule takes effect
Original: NYC's "Click to Cancel" rule is now in effect
New York City has put its "Click to Cancel" rule into effect, requiring businesses to let customers cancel subscriptions as easily as they signed up for them. The rule targets frustrating cancellation flows like phone-only cancellations and buried links. Commenters are discussing how it will be enforced and whether other cities will follow with similar consumer protections.
Why now: A new consumer protection rule just took effect, and people are weighing its impact on subscription services and whether it will spread elsewhere.
Rank over time, top of the chart is #1. 79 snapshots from 22 h ago to 1 h ago.
Evidence
- NYC's "Click to Cancel" rule is now in effect · gregsadetsky · 550
API: https://socialmediatrends-api.osmike.com/v1/trends/1890216