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HPE networking chief says AI will replace IT support staff
Original: HPE's networking boss says AI will handle all trouble tickets without humans in two years And you'll trust agents to do
HPE's head of networking says AI agents will handle all trouble tickets without human involvement within two years. He argues people will trust automated agents the way they stopped worrying about automatic transmissions decades ago. The claim has drawn attention because it predicts a major workforce shift in IT operations and support, where automated systems would resolve technical problems end to end.
Why now: The claim of AI fully replacing human IT support within two years is bold and directly touches jobs across the tech industry.
Evidence
- HPE's networking boss says AI will handle all trouble tickets without humans in two years And you'll trust agents to do that for the same reason you no longer worry about automatic transmissions https://www. theregister.com/networks/2026/… · techwire@gamefan.net · 1
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