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US medical debt collectors turn increasingly to AI

Original: As US medical debt grows, AI will be used more to collect it

Medical debt in the United States is rising, and artificial intelligence is set to play a bigger role in collecting it. The Guardian reports that automated systems are increasingly being deployed to pursue unpaid hospital bills, raising concerns about how algorithms will treat patients who are already struggling financially as healthcare costs continue to climb.

Why now: Growing medical debt and rapid adoption of AI in finance and collections make this a timely concern about automation and patient welfare.

United StatesThe Guardian

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