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Judge skeptical of claims Google AI wiretapped calls

Original: Judge skeptical of claims Google AI tool wiretapped customer service calls

A federal judge has voiced skepticism over claims that Google's AI tool, used in customer service calls, amounted to illegal wiretapping. The case alleges the technology recorded and analyzed conversations without consent from all parties. During arguments, the judge appeared doubtful the claims would survive, a blow to plaintiffs seeking to advance the privacy lawsuit against the company.

Why now: A judge's skeptical remarks in an active privacy lawsuit over Google's AI call technology signal the case may face dismissal, drawing legal and tech-industry attention.

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