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Companies may be liable when AI harms customers

Original: Companies may be held liable when AI harms their clients and customers https://www. upi.com/Voices/2026/10/14/comp anies

A UPI commentary argues that when artificial intelligence used by a business makes a mistake, the business is generally the one held responsible rather than the AI toolmaker. The piece explores how liability rules apply as companies increasingly rely on AI systems that can harm clients or customers. Commenters are weighing whether existing law adequately assigns blame between AI developers and the firms deploying their tools.

Why now: Ongoing legal and public debate over who bears responsibility as AI errors increasingly affect consumers.

UPI

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