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Morgan Stanley AI assistant hits 98% advisor adoption

Original: Over 98% of Morgan Stanley’s advisor teams use its AI assistant. Advisors helped grade it. Adoption that high usually ge

More than 98% of Morgan Stanley's advisor teams now use the firm's internal AI assistant, and advisors themselves took part in evaluating and grading the tool before it rolled out. Commenters note that credit for such high adoption usually goes to the technology, but the more telling detail is that the people using it helped decide it was good enough.

Why now: The unusually high adoption rate and the advisors' direct role in vetting the tool offer a rare look at how a major bank successfully deployed AI internally.

Morgan Stanley

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