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DWP reveals how long callers wait on hold for helpline

Original: New DWP update shows exactly how long people wait on hold for major helpline https:// fed.brid.gy/r/https://www.mirr or.

The Department for Work and Pensions has published new figures showing exactly how long people are kept waiting on hold when calling one of its major helplines. The update, reported by the Mirror, gives claimants a clearer picture of expected delays when seeking help with benefits and payments.

Why now: People relying on DWP benefits are keen to know current helpline wait times, and long hold times are a persistent frustration.

Department for Work and PensionsMirror

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• New DWP update shows exactly how long people wait on hold for major helpline https:// fed.brid.gy/r/https://www.mirr or.co.uk/money/new-dwp-update-shows-exactly-37777339 · mirror.co.uk@web.brid.gy · 1

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