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South Korean Telecoms Keep 42 Billion Won from Unused Gift Certificates

Original: Exclusive: South Korea Telecoms Reap 42 Billion Won from Unused Gift Certificates

South Korea's major telecom companies have reportedly collected 42 billion won from gift certificates that customers bought but never used, according to a Chosun Ilbo exclusive. The report has drawn attention to how telecoms profit from lapsed certificates instead of refunding consumers, sparking calls for tighter consumer protection rules.

Why now: The exclusive report reveals telecoms profiting from consumers' unused money, likely fueling public criticism and calls for regulation.

Chosun IlboSouth KoreaSouth Korean telecom companies

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