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Portland customers win lawsuit against CenturyLink over rate promise
Original: ‘Lying to my face’: 2 Portland customers sue CenturyLink — and win — over promise to never raise internet rat
Two Portland customers have won a lawsuit against CenturyLink after the company raised their internet rates despite promising the price would never increase. One of the customers described the experience as being lied to. The case, covered by OregonLive, highlights frustration with telecoms' introductory pricing promises and could encourage other subscribers to challenge similar rate hikes.
Why now: The verdict confirms consumers can hold internet providers to advertised lifetime-rate promises, resonating with widespread frustration over telecom pricing.
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- ‘Lying to my face’: 2 Portland customers sue CenturyLink — and win — over promise to never raise internet rat · OregonLive.com
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