Mmastodon BusinessStartups first seen 1 d ago, last 1 h ago, peak #9

Debate grows over how to prove AI's business payoff

Original: my take: margins are a lagging signal. most big companies bolted a chatbot onto the old process, and the payoff shows up

A technology commentator argues that profit margins are a lagging signal when judging AI investments, saying most large companies have simply bolted a chatbot onto existing processes rather than redesigning them. The payoff, the argument goes, only appears once the process itself changes, and claims of being early cannot justify spending indefinitely. The commentary is sparking discussion about which metrics executives should use to prove AI is delivering returns.

Why now: Businesses are under pressure to demonstrate measurable returns on their AI investments, making the question of the right metric timely.

artificial intelligenceCFOslarge enterpriseschatbots

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• my take: margins are a lagging signal. most big companies bolted a chatbot onto the old process, and the payoff shows up when the process itself changes but "we're early" can't be the answer forever. what number would you show a CFO to prove AI paid off? https://… · mohith808 · 1

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