Mmastodon BusinessBanking first seen 2 d ago, last 1 d ago, peak #1
Bank refusing change for $20 without valid ID sparks annoyance
Original: Do I need to change banks because they checked my license expiration date before giving me change for a $20 bill? No. Bu
A bank customer in the San Francisco Bay Area says staff checked her driver's license expiration date before breaking a $20 bill, and told her they would have refused the transaction had the license expired. She had to walk back to her car to retrieve her ID, calling the requirement ridiculous and questioning whether the policy is normal banking practice.
Why now: The overly strict ID requirement for a trivial transaction struck people as absurd, prompting debate over banks' customer service policies.
Rank over time, top of the chart is #1. 24 snapshots from 2 d ago to 1 d ago.
Evidence
- Do I need to change banks because they checked my license expiration date before giving me change for a $20 bill? No. But having to go back to my car for my ID seemed ridiculous. They told me they wouldn’t have made change if my license had expired. WTH? Over the past year, I… · BeautifulSunPhotography@sfba.social · 5
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