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Zocdoc opens appointment booking to AI agents

Original: Zocdoc invites AI agents to book appointments on behalf of patients

Zocdoc is allowing AI agents to book medical appointments directly on behalf of patients, extending its online scheduling platform beyond human users. The move signals how healthcare booking is adapting as people increasingly delegate everyday tasks to chatbots and assistants. It raises questions around verification, privacy and accuracy when software handles patient scheduling.

Why now: Healthcare companies are racing to accommodate AI agents acting on users' behalf.

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