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Happen Bank's Scott Sanborn on agentic AI and rate risk

Original: Happen Bank's Scott Sanborn talks # AgenticAI and rate risk Happen Bank is currently allowing # LLMs to scrape its websi

Happen Bank chief Scott Sanborn discussed the bank's approach to agentic AI and interest-rate risk. The bank is currently letting large language models scrape its website content so that AI assistants cite the brand when recommending options to potential customers, while blocking AI agents from accessing customer bank accounts until regulatory concerns are resolved.

Why now: Banks balancing visibility in AI-driven customer recommendations against unresolved regulatory questions over agentic AI access to accounts is a live industry debate.

Happen BankScott Sanborn

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Evidence

• Happen Bank's Scott Sanborn talks # AgenticAI and rate risk Happen Bank is currently allowing # LLMs to scrape its website content so they will cite the brand to potential customers, but it is also blocking AI agents from accessing bank accounts until regulatory concerns are… · AlexJimenez@mas.to · 1

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