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AI adoption success depends on workforce skills and structure

Original: The AI workforce paradox: Why people, skills and structures will determine success

Mercer, the HR consulting firm, argues that companies deploying artificial intelligence face a paradox: technology alone does not deliver results. Its analysis stresses that people, skills and organisational structures will determine whether AI investments succeed, prompting renewed debate among employers about reskilling staff and redesigning work rather than focusing purely on tools.

Why now: Companies are reassessing how AI changes jobs, skills and organisational design as adoption accelerates

Mercerartificial intelligence

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