✉news EnvironmentEnergy first seen 5 d ago, last 5 d ago, peak #25
Xcel Energy faces backlash over faulty billing
Original: Xcel’s faulty billing has residents, businesses and cities fired up
Xcel Energy is under fire as residents, businesses and cities complain about faulty billing, with customers reporting incorrect charges and local governments voicing frustration over the utility's handling of the problem. The billing errors have prompted growing calls for accountability from the company, which serves millions of customers across its service territory.
Why now: Customers and local governments are publicly pushing back against billing errors affecting their costs and trust in the utility
Evidence
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