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AI in healthcare billing may be costing patients, report warns

Original: AI is operating inside the healthcare billing system. Patients may already be paying the price

Artificial intelligence tools are increasingly being used inside the US healthcare billing system to review and process claims. A new report warns that patients may already be paying the price, with concerns that automated systems could drive up costs, wrongly deny claims, or charge patients more than they owe. Critics say oversight has not kept pace with how widely these tools are deployed across insurers and hospitals.

Why now: Growing public concern about AI's unchecked role in medical billing and its direct financial impact on patients.

US healthcare systemhealth insurershospitals

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