Mmastodon BusinessBanking first seen 17 h ago, last 46 min ago, peak #4

American Express bets on in-house AI to keep up with rivals

Original: With payment companies embracing frontier model makers' agentic artificial intelligence to enhance pitches to business c

Payment companies are increasingly adopting agentic artificial intelligence from frontier model makers to sharpen their pitches to business clients. American Express, however, is taking a different path, relying on internal development rather than outside AI providers as it works to stay competitive in payments technology and client services, according to American Banker's coverage of the strategy.

Why now: Ongoing industry debate over whether financial firms should buy frontier AI from model makers or build their own capabilities in-house.

American ExpressAmerican Banker

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Rank over time, top of the chart is #1. 26 snapshots from 17 h ago to 46 min ago.

Evidence

• With payment companies embracing frontier model makers' agentic artificial intelligence to enhance pitches to business clients, American Express is leaning on internal development to compete. https://www. americanbanker.com/payments/ne… · AlexJimenez@mas.to · 1

API: https://socialmediatrends-api.osmike.com/v1/trends/656382