Mmastodon BusinessBanking first seen 20 h ago, last 6 h ago, peak #4
Australian bank criticised over poorly formatted customer email
Original: Bank email today... * Shows up in Gmail inbox as coming from "statements" * No sender icon * No header image * No sign o
A customer has raised concerns about a suspicious-looking email from an Australian bank. The message arrived in Gmail from the generic name "statements", with no sender icon, header image or sign-off, and was described as an unprofessional wall of text with poor punctuation. Notably, it was sent from the domain xyz.bank rather than the bank's website domain xyzbank.com.au, prompting questions about why the bank uses a different address and whether the email is legitimate.
Why now: People are discussing it because emails from mismatched domains are a common phishing tactic, and the bank's own message displayed the same warning signs.
Evidence
- Bank email today... * Shows up in Gmail inbox as coming from "statements" * No sender icon * No header image * No sign off * Unprofessional, difficult to read wall of text * Poor punctuation * email comes from a different domain to website—xyz.bank vs xyzbank.com.au. Why? Reeks… · thefathippy@mastodon.world · 1
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