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Fiserv and FiCare FCU clash over card-freeze passcodes
Original: Fiserv, FiCare FCU clash over passcodes in card-freeze fight Fiserv's own lawyers say the company's system can unfreeze
Fiserv and FiCare Federal Credit Union are locked in a dispute over passcode controls in card-freeze procedures, with a fight reportedly reaching legal channels. Fiserv's own lawyers said the company's system can unfreeze a card flagged for fraud before a call reaches an agent, raising questions about how secure member-set freezes really are.
Why now: Court filings showing Fiserv's system can automatically unfreeze fraud-flagged cards raise fresh concerns about consumer control and security in banking tech.
FiservFiCare Federal Credit Union
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