Mmastodon TechnologyAI first seen 10 h ago, last 10 h ago, peak #1
AI agents stumble on enterprise CRM tasks
Original: Let's walk through the same task twice: "Find every enterprise deal closing this quarter and draft a follow-up for each
A comparison of an AI agent performing the same CRM task twice — finding enterprise deals closing this quarter and drafting follow-ups — highlights how the agent struggles before improvements, reading the pipeline like a screenshot, guessing which column holds the close date, and misclicking filters. Observers are using the example to illustrate how unreliable current AI agents remain on real business software workflows.
Why now: People are debating how capable AI agents really are at real-world enterprise software tasks.
Evidence
- Let's walk through the same task twice: "Find every enterprise deal closing this quarter and draft a follow-up for each owner." Before: the agent loads the CRM. It reads the pipeline page like a screenshot, guesses which column is "Close date," and tries to click a filter it… · hackaday@www.urbanmind.net · 4
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