Mmastodon TechnologyTechnology first seen 10 d ago, last 10 d ago, peak #8
Blog post urges designers to respect users' dread of clankers
Original: Respecting your users' dread of the clankers https://thoughtbot.com/blog/respecting-your-users-dread-of-the-clankers # T
Design consultancy thoughtbot has published a new article titled 'Respecting your users' dread of the clankers', arguing that software teams should take seriously the unease many people feel toward robotic-sounding automation and AI features. The piece, filed under technology, privacy and user experience, suggests product designers account for that discomfort when building automated interactions. Readers on developer forums are sharing and discussing the argument.
Why now: The article taps into current debate about how aggressively companies are inserting AI and automation into products against users' wishes.
Evidence
- Respecting your users' dread of the clankers https://thoughtbot.com/blog/respecting-your-users-dread-of-the-clankers # Tech # Privacy # UserExperience · lobsters@robot.villas · 3
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