✉news TechnologyMobile first seen 10 h ago, last 8 h ago, peak #33
Apple Says AT&T Outage Permanently Damaged Some iPhone 18 Pro Max Units
Original: Apple Says iPhone 18 Pro Max Units Hit by AT&T Outage Need Replacing; iOS Update Only Prevents It
Apple has told affected users that iPhone 18 Pro Max devices damaged during an AT&T network outage must be replaced, as a new iOS update only prevents the issue from recurring and cannot repair phones already hit. The guidance means customers whose devices malfunctioned during the outage will need hardware replacements rather than a software fix, raising questions about repair costs and coverage.
Why now: Owners are reacting to learning the software update cannot fix phones already damaged in the outage.
Evidence
- Apple Says iPhone 18 Pro Max Units Hit by AT&T Outage Need Replacing; iOS Update Only Prevents It · XenoSpectrum
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