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AI voice recording technology
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- 1Judge skeptical of claims Google AI wiretapped calls●Judge skeptical of claims Google AI tool wiretapped customer service calls
A federal judge has voiced skepticism over claims that Google's AI tool, used in customer service calls, amounted to illegal wiretapping. The case alleges the technology recorded and analyzed conversations without consent from all parties. During arguments, the judge appeared doubtful the claims would survive, a blow to plaintiffs seeking to advance the privacy lawsuit against the company.