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Mmastodon TechnologyInternet first seen 7 h ago, last 57 min ago, peak #4

BT accused of bullying customers in digital landline switch

Original: BT accused of ‘bullying’ customers by pausing broadband in digital landline push https://www. theguardian.com/business/2

BT is facing criticism after customers had their broadband paused as the company pushes the migration of traditional landlines to digital services. Critics accuse the telecoms firm of effectively bullying customers, with concerns raised about the impact on older and vulnerable people who rely on landlines. The story has been picked up widely, highlighting tensions between the industry's copper network shutdown and consumer protection.

Why now: New reporting on BT's aggressive landline-to-digital migration tactics has sparked public concern about vulnerable customers losing service.

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Rank over time, top of the chart is #1. 6 snapshots from 7 h ago to 57 min ago.

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