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Apple: iPhone 18 Pro Max Units Losing AT&T Service Must Be Replaced

Original: Apple Says iPhone 18 Pro Max Units That Lost AT&T Service Need Replacement, Not a Fix

Apple has told customers that iPhone 18 Pro Max devices affected by a problem that caused them to lose AT&T cellular service cannot be repaired with a software fix and instead need to be replaced. The guidance affects users whose handsets dropped service on the carrier, with Apple treating the fault as a hardware-level issue requiring new units rather than a patch or in-store repair.

Why now: Owners of the affected devices are seeking clarity on whether their phones can be fixed or must be swapped

AppleiPhone 18 Pro MaxAT&T

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