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Apple: iPhone 18 Pro Max Units Losing AT&T Service Need Replacement

Original: Apple Says iPhone 18 Pro Max Units That Lost AT&T Service Need Replacement, Not a Fix

Apple has told customers that iPhone 18 Pro Max devices which lost AT&T cellular service cannot be fixed with a software update and instead need to be replaced. The guidance means affected users must seek hardware replacement rather than waiting for a patch. It raises questions about how widespread the connectivity defect is and what costs or logistics replacements will involve for owners and carriers.

Why now: iPhone 18 Pro Max owners on AT&T are being told their devices require replacement hardware, a costly and unusual outcome for a new flagship phone.

AppleiPhone 18 Pro MaxAT&T

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