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Mmastodon BusinessBanking first seen 21 h ago, last 1 h ago, peak #10

Merchant's debit-vs-credit surcharge logic sparks cardholder complaints

Original: Added card-surcharging logic for a US merchant: debit cards skip the 3% fee, credit cards get it, per the usual state ru

A developer working for a US merchant describes implementing card surcharging: debit cards are exempt from the 3% fee while credit cards carry it, in line with state rules, using a static BIN range table refreshed quarterly from the payment processor. Complaints are coming in from cardholders, some disputing when the fee applies or how their card was classified.

Why now: Surcharging fees at checkout are a sore spot for consumers, and misclassified cards make the dispute immediate and personal.

US merchantcardholderspayment processor

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Rank over time, top of the chart is #1. 16 snapshots from 21 h ago to 1 h ago.

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